Talk to a Real Person
Questions about a product, an order, or a return? We answer every message ourselves — no bots, no ticket queues.
Fastest: WhatsApp
Typical reply time: within a few hours, 09:00–22:00 (GMT+8), seven days a week.
info@valintl.com — we reply within 24 hours on business days.
Order Support
Please have your order number ready — it lets us pull up your parcel status immediately.
- Tracking an order → My Account
- Returns & refunds → Returns & Refunds
- Delivery times & customs → Shipping Policy
- Common questions → FAQ
Business Details
VALINTL is operated by Hunan Mengdong Intelligence Technology Co., Ltd.
Registered address: [To be added]
Business registration number: [To be added]